Refund/Cancellation

Refund

If User signed up for a paid plan, User will pay Shakebug the Subscription Fee for the Service as set forth in the Pricing Guide ("Fees").

All Fees paid are non-refundable, except in the event (i) of overpayment. Here, "event (i)" mean recurring payment sometime advance payment cut due to some technical reason. So only those payment are refundable. Such refund will take at least 5-7 working days to credit amount to respective bank or credit card account.

If Subscriber believes that Shakebug has billed Subscriber incorrectly, Subscriber must notify Shakebug thereof (in writing) no later than sixty (60) days after the date on which Shakebug has charged Subscriber, otherwise the amount charged shall be conclusively deemed correct by the parties.

Cancellation

Subscriber can cancel their subscrition anytime they want. But here it will only cancel your next recurring payment. However whatever amount has paid by you sofar, for that you will get regular services till your plan expire.

Fees for each subscription period will be billed in advance. There is a seven (7) business day grace period ("Grace Period"). Thereafter, customers may be restricted at any time from the Service, with or without notice, at Shakebug's sole discretion.

If you have any questions or concerns regarding this Privacy Policy, please contact us as described below. We will make every effort to resolve your concerns.

You can contact us by email at support@shakebug.com